Connection Credit Union

Category Archives: News


What is a Credit Union?

What is a credit union?

Budgeting worksheets

One of the most important tools we’ve developed over the years to help our members build their financial futures are budgeting worksheets. We hope you find them useful.

Extended Budget Worksheet – Excel

Extended Budget Worksheet – PDF

Wire Instructions

Connection Credit Union wants to make transferring money as easy as possible for our members.  Please use the following instructions when receiving or sending money by wire transfer to your CCU account.   Should you have any questions about this process contact us at (360)307-6400.

Receiving Wires

Incoming wires first go to Catalyst Corporate Federal Credit Union for processing.  Please use the following information for sending funds to your Connection Credit Union account.

Wire to:  Catalyst Corporate Federal Credit Union

Address: Catalyst Corporate Federal Credit Union, 6801 Parkwood BLVD, Plano, TX 75024

ABA Number: 311990511

For: Connection Credit Union, P.O. Box 3990 Silverdale, WA 98383

Account Number: 325180207

For Final Credit to: Member’s Name and your CCU account number and suffix.

Sending Wires

Please use the following links to access the forms for sending a wire.  Wire Agreement and Request  Please fill out the forms completely and return them to the Connection Credit Union branch in Silverdale.  If you need to complete the wire by fax, send the forms with a copy of your identification to (360)307-6440.  Should you have any questions about this process contact us at (360)307-6400.

Everyone has a story

A person’s quality of life if impacted by their financial situation.  Tell us how we’ve made a difference in your life and please share with others how Connection Credit Union has helped you.  You have the power to inspire others and provide hope for an opportunity to improve their financial future.  Tell your story to our Board Chairman at douglasb@connectioncu.org.  As our way of saying thanks, a $50 award will be given to the 2 most inspiring stories.

Your story is our story.  Share yours today!

2015 Annual Report

2015 Annual Report

New website!

Some of the changes you’ll notice on our new website.

  • Login for online banking directly from the home page.  There are no changes to online banking so you should be able to login to your account with your existing credentials.
  • Responsive design so our site will automatically resize if you are accessing it from a mobile device or tablet.
  • More visible branch and contact information from the home page.
  • Easier to use feedback and help functions.

Please share your feedback!

Tax Identity Theft Resources

Some good information regarding tax identity theft and resources to help combat it.

Tax identity theft resources

Fraud prevention tips

Fraud is on the rise.  Here are some tips:

  • Be aware of the heightened risk of attacks and scams, such as phishing attacks, scams where the victim is asked to pay the scammer money, and recruitment scams where the victim is asked to pay a bit of money up front to earn more money later on.  Remember, if you did not initiate the conversation or transaction  – do not give out your account information or PIN number!
  • If a deal sounds ‘too good to be true’.  It probably is.
  • We recommend that you more closely and more frequently monitor ACH items, outgoing wires, and online transaction activity on all of your cards and accounts to look out for any unauthorized activity. Let us know right away if you spot anything that is suspect.
  • We have systems in place to help flag or block any unusual out-of-state card purchases. Please alert us if you will be traveling over the holidays, so that they are not affected by these preventative measures. These systems will also generate verification calls to ensure transactions on your account were performed by you.  Please respond promptly to these as legitimate transactions may not be processed without this verification.
  • In the event of a compromise, we will determine if we will block and reissue or monitor compromised card numbers. In cases where the full unaltered magnetic stripe has been compromised, we would most likely block and reissue the card data. If this happens we will contact cardholders to let them know when they are part of the compromised breach and will place a message on our website or phone system with any updates about the breach.

 

Visit our Fraud Alerts page for more information and some helpful security videos.

2014 Annual Report

2014 Annual Report

Fraud Protection Checklist

Fraud Prevention Checklist:

  • Fraud is on the rise and it is always wise to be aware o the heightened risk of attacks and scams, such as phishing attacks, scams where the victim is asked to pay the scammer money, and recruitment scams where the victim is asked to pay a bit of money up front to earn more money later on.  Remember, if you did not initiate the conversation or transaction  – do not give out your account information or PIN number!
  • We recommend that you more closely and more frequently monitor ACH items, outgoing wires, and online transaction activity on all of your cards and accounts to look out for any unauthorized activity. Let us know right away if you spot anything that is suspect.
  • We have systems in place to help flag or block any unusual out-of-state card purchases. Please alert us if you will be traveling over the holidays, so that they are not affected by these preventative measures. These systems will also generate verification calls to ensure transactions on your account were performed by you.  Please respond promptly to these as legitimate transactions may not be processed without this verification.
  • In the event of a compromise, we will determine if we will block and reissue or monitor compromised card numbers. In cases where the full unaltered magnetic stripe has been compromised, we would most likely block and reissue the card data. If this happens we will contact cardholders to let them know when they are part of the compromised breach and will place a message on our website or phone system with any updates about the breach.