As the coronavirus (COVID-19) quarantines continue, our focus is on doing everything we can to reduce risk, raise awareness and manage the stress facing our community during these unprecedented times. Our commitment and focus are on the health of our members, our employees and our community.
Our goal is to open our lobby back up to member traffic as soon as feasible after Kitsap County is approved to move to Phase 3.
To mitigate the risk for our members and employees and continue to serve the needs of our members across all channels, our drive through remains open regular hours to serve you.
Drive-Thru Only – 9:00 to 5:30 M-F.
Night Drop is available and we will be checking it multiple times per day and will mail you a receipt.
Access to Your Accounts and Loans
We understand the concern and uncertainty many are feeling around health and finances. At Connection CU, we are committed to doing the right thing for our membership and community. Here are some examples:
For those of you who have been affected by the COVID-19 pandemic and need assistance, we stand ready to support you in any way we can. Please contact us at 360-307-6400 so we can develop a solution that works for you.
For the latest updates from Connection CU, visit us online or facebook.com/connectioncu.
Connection Credit Union has partnered with credit unions across the state to offer a security deposit loan program to help combat the rising cost of housing in our communities.
We have expanded the program and it can now be used for back rent due to the COVID impact in our community.
Open Doors Loan Program details:
Contact us today for additional details or to get qualified.
Our New Online and Mobile Banking
Our new and online and mobile banking solution creates a dramatically improved user experience for you with a new, easy to use interface and simpler ways to manage your accounts faster and more securely.
Some of the enhancements include:
If you need assistance, please contact us at 360-307-6400.
How does HaloCar give you a new and better way to buy a car?
Here’s how it works:
We have added some great new financial education tools to help you manage ALL aspects of money
Take control of your Connection CU debit and credit cards with our new card control app! Set transaction limits and alerts, suspend your cards and much more.
Get the app below:
With the holiday season upon us, fraud is on the rise. Here are some tips:
Visit our Fraud Alerts page for more information and some helpful security videos.
Connection Credit Union has closed our Bremerton office effective November 1st.
Based on our analysis on the number and types of transactions at our Bremerton office, we have determined that our resources will be better utilized by developing a richer digital access experience that our members have been asking for. We are currently in the process of implementing a new digital banking provider and a much improved system will be available in early 2020. The new system will include mobile banking, remote deposit capture (deposit a picture of a check) as well as card control tools where you can manage your card as well as get alerts on your debit and credit card transactions and balances. We will share more information on our exciting new system when we get closer to the roll out date.
Our Silverdale location will remain open to serve all our members. Shared branching and ATM access are also available. Please contact us with any questions.
Port-out scams involve fraudsters exploiting the process of transferring a cell phone number from one carrier to another by using phished or stolen account information to carry out the port without the authorization of the phone number’s true owner.
After successfully gathering information about a cellular account (acquired either directly from the victim via phishing or found online), a scammer, posing as the phone number’s true owner, takes the victim’s information to another carrier and requests to port the number to a new account and cell phone. The scammer will then report the victim’s phone as lost or stolen. If the cellular carrier does not require a security PIN number or passcode, or the scammer passes any identity verification measures, the scammer may successfully port the number to a new device and carrier without the victim’s knowledge, shutting down his or her own phone’s cellular service. The scammer, now with exclusive access to the victim’s phone number, can potentially gain access to the victim’s online accounts via two-factor authentication (2FA) codes or keys texted directly to the phone number. This can happen fast, with little time for the victim to stop it or contact anyone for help.
HOW TO IDENTIFY THREAT:
If you find your smartphone suddenly stops making calls or sending texts, or says “Emergency calls only,” your phone number may have been stolen and ported out. Immediately notify your carrier. Report Scam Activity: Report any scams you encounter to local police, your cellular carrier, the Federal Trade Commission, or the Better Business Bureau. Keep a record of any information given to you or sought by the scammer.
HOW TO PROTECT AGAINST THIS THREAT:
Many carriers require account PIN numbers or other verification information to port out numbers or give out new SIM cards. However, if the PIN is a birth date, zip code, the last four digits of a social security number, or any information that is easily gathered, scammers can still quickly gain access by trying them all. There are databases online that anyone can log into and find current address, full name, the names of potential victim’s relatives, and more. Just by being aware of the dangers of hacking and by being smart about sharing information, consumers and businesses can protect themselves from a port-out or SIM hijacking scam.
Some tips for protecting yourself from port-out scams and SIM hijacking scams include:
Below is a list of websites where you can file complaints about internet-related scams, fraud, and crime. Just don’t forget to call your cellular carrier and local police first.